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06-5007777

Contact Us

Jordan Ahli Bank welcomes all your inquiries. We are always ready to assist you when you call our Direct Call Center all week long, at any time of the day.

Working Hours

We welcome you at all of our branches Sundays through Thursdays from 8:30 A.M. to 3:00 P.M.

City Mall Branch

Saturdays through Thursdays:
Morning Hours: 10 A.M. to 3:30 P.M.
Evening Hours: 4:30 P.M. to 10:00 P.M.

Fridays:
From 12:00 P.M. till 11:00 P.M.

Taj Mall Branch

Saturdays through Thursdays:
Morning Hours: 10 A.M. to 3:30 P.M.
Evening Hours: 4:30 P.M. to 10:00 P.M.

Fridays:
From 2:00 P.M. till 11:00 P.M.

Arabila Mall - Irbid Branch

Saturdays through Thursdays:
Morning Hours: 10 A.M. to 3:30 P.M.
Evening Hours: 4:30 P.M. to 10:00 P.M.

Fridays:
From 2:00 P.M. till 11:00 P.M.

Mecca Mall Branch

Saturdays through Thursdays:
Morning Hours: 10 A.M. to 3:30 P.M.
Evening Hours: 4:30 P.M. to 10:00 P.M.

Fridays:
From 2:00 P.M. till 11:00 P.M.

Frequently Asked Questions
What are your working hours?

Working hours from 8 am till 3.30 pm
Open for customers 8.30 am till 3.00 am

How can I get a personal loan?/What are the requirements?

You can apply in any of our branches by providing the following documents:

  • Your salary letter.
  • Salary slip for 6 months.
  • Bank statement for last 6 months.
  • Social security statement.
Do you buy loans from other banks?

Yes as long as your salary is approved and covers the loan

How can I get 0% Loan ? What are the requirements?

You can get a price offer from a company that offers the products and then apply for a loan at any Ahli Bank branch by providing the following documents:

  • A salary certificate from the company you work for
  • Salary slips of the last 6 months 
  • A bank account statement of the last 6 months
  • A Social Security statement
  • As well as the price offer from the retailer
What are the steps for opening a Goushan saving account?

Bring your I D / passport plus electricity bill or water bill and P O Box number plus residency if you are not Jordanian with some extra documents for non-Jordanian customers 

Do you have any comments?
You can contact our client complaint department on 06 5656300 or fill the form below to submit any complaint or inquiry