In order to provide the highest levels of service to the customers of Jordan ahli bank and ensure their satisfaction, we would like to inform you that if you are not satisfied with any of the services provided to you by us or by subsidiaries or external companies, you can file a complaint with customers complaints unit Customers through one of the following communication channels:
- Go to our contact us page
- Our complaints department during official working hours on: +962-6-5656300.
- Our contact center number: +962-6-5007777, available 24/7.
- Customer Complaints Unit Email complaints@ahli.com
- Regular mail P.O.Box 3103 postal code 11181 Amman – Jordan
- Personally visit the Customer Complaints Unit at Head office Building – Shmeisani during official working hours
To view and download the customer complaints guide, please click (here).
