In order to provide the highest levels of service to the customers of Ahli bank and ensure their satisfaction, we would like to inform you that in case you are not satisfied with any of our services or products, you can file a complaint through any of the following channels:
- Go to our contact us page
- Our complaints department during official working hours on: +962-6-5656300.
- Our contact center number: +962-6-5007777, available 24/7.
- Customer Complaints Unit Email complaints@ahli.com
- Regular mail P.O.Box 3103 postal code 11181 Amman – Jordan
- Personally visit the Customer Complaints Unit at Head office Building – Shmeisani during official working hours
To view and download the customer complaints guide, please click (here).
