Sustainability at Jordan Ahli Bank

For more than sixty-five years of ahli bank’s long history, we have been steadfast in upholding our values, commitments, and environmental and social standards by delivering transformative, meaningful, and measurable sustainability initiatives.

Corporate Governance

Our growth and success have been driven by our strong corporate governance that upholds the principles of fairness, transparency, accountability, and responsibility. Also,  good governance  bestowed the ability to develop and execute a long term, sustainable strategy that can deliver great value to all stakeholders. We have a diverse expertise within the Board , 38% of the same are independent members who all invested their time and experience to implement and develop governance within ahli Group and its fully owned companies, in order to evolve its ‘governance maturity’, which in turn will translate to great value to all the Bank’s stakeholders.

Global Certifications and Compliance Requirements

We constantly develop, amend, and improve all controls related to our reporting, policies, procedures and systems to ensure complete compliance with all necessary requirements by the Central Bank of Jordan and global standards in line with our belief of banking transparency and security as part of our commitment to our stakeholders. The bank acquired two ISO certification, ISO 27001 – Information Security Management System (ISMS) and ISO 22301 – Business Continuity Management (BCM), along with proper resilience of operations and management.

Economic Impact

We continue to contribute to Jordan’s national growth and prosperity through our revenues and assets. Despite the economic conditions that has prevailed in Jordan over the past years, including the economic impacts of COVID-19 in 2020, ahli bank has seen an improvement in its financial performance in 2021 and 2022. There has been continuous general improvement in this aspect, our net profit after taxes increased by 18.76% in 2022 compared to 2021. Moreover, through our Taqseet Program more than 3.5 million JOD worth of transactions have been processed through the system, supporting more than 60 merchants in 4 months. We also provided financing solutions for our clients in various sectors in addition to maintaining responsible banking practices and responsible investments. We continue to focus on SMEs by increasing our market share, participating in national initiatives that support SMEs and maximizing financial inclusion percentage.

Social Impact

We continue to build a more diverse and inclusive workplace, demonstrate strong corporate governance and social responsibility, which helps us build more resilient and sustainable communities in Jordan. In 2022, we had a total of 1,110 employees and 280 ahli777 employees at the bank. Our female employment rate stood at 39%, which was higher than the banking sector average in Jordan of 35% and was also significantly higher than the national average of about 15%. We were also able to increase our average training hours per employee by about 5% compared to that of 2021. Meanwhile, our volunteering hours in various social programs increased significantly by 356% compared to the previous year, with 1,590 hours. For suppliers, we prioritized more local suppliers this year, in which 92% of them were local – a 5% increase from 2021.

Environmental Impact

Our commitment to the environment is manifested through our efforts to manage climate change impacts by replacing traditional infrastructures with green infrastructures and aiming to significantly reduce our overall carbon footprint.

We aim to manage our resource consumption and rationalize consumption usage across our operations. In 2022, we decreased our paper consumption by 8% from 2021 with 56,440 kg compared to 61,629 kg in 2021. Similarly, we also decreased our energy intensity by 30% with 1,383 from 1,976 in 2021, including our total GHG emissions by 21% with 1,218.152 CO₂ equivalent from 1,534.727 CO₂-equivalent in the previous year. With this, we are fulfilling our aim of reducing our environmental impact by continuously offering eco-friendly products and services with minimal environmental footprint. Moreover, we are proud to report that the formal design review issued by the US Green Building Council (USGBC) has awarded the design of our new sustainable and green building a score of 62 points and it is with great pride we announce that we have transitioned into the construction phase of this building with a target completion in year 2025.

Towards a Full Digital Environment

We continue to focus on improving our banking services and operations with an emphasis on Customer Centricity, Operational Excellence, and Innovation. This year, through our investments in technology and digitalization, we brought our customers various new products and services that meet their needs to enable banking convenience and ease of access, this includes the launch of the ahli Online Corporate banking, ahli Invest Application, the ahli Mobile Application with new added features and wallet/payment applications. We also implemented the full automation of our invoices through the Invoice Q Platform

Our Economic Performance:

Our Social Performance:

Our Environmental Performance: