Customer Complaints
Customer Complaints
Customer Complaints
Customer Complaints
Customer Complaints
Customer Complaints
Committed to Your Satisfaction
Committed to Your Satisfaction
Committed to Your Satisfaction
Committed to Your Satisfaction
Committed to Your Satisfaction
Committed to Your Satisfaction
Here at Jordan Ahli Bank, your satisfaction is our priority. If any of our services or products – whether from the bank, our subsidiaries or international branches – don’t meet your expectations, we are here to listen. You can submit a complaint to the Jordan Ahli Bank customer care team through any of the following channels:
Reach us via the Contact Page.
During official working hours, call our Customer Complaints Unit at +962-6-565-6300.
Outside official working hours, contact our Call Center at +962-6-500-7777.
Email the Customer Complaints Unit at complaints@ahli.com.
Send a letter by mail to P.O. Box 3103, Postal Code 11181, Amman – Jordan.
Visit the Customer Complaints Unit in person at our Shmeisani Head Office during official working hours.
Fax the unit at +962-6-565-7268.
To view and download our Customer Complaints Guide, please click (here).