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The Terms and Conditions for Issuing Additional Debit Cards:

1.A Primary Card shall be issued in the name of the Primary Account Holder and/or Additional in the name of the person/other user identified by the Customer and approved by the Bank. In either case, the Customer shall be responsible for any transactions made under the Primary or Additional Cards, including keeping safe the cards and PINs and shall also be responsible for any loss to the Bank as a result of misuse of Cards or equipment.

2.Debit Cards are issued to the Customer’s current, savings and demand accounts or any accounts that the Bank deems fit, if they are active.

3.A) Debit Cards of different types are not issued to incompetent people. However, in the cases where the Card is granted on guardianship accounts, custodian accounts or for the benefit of such accounts, Bank’s internal policy, terms and condition are applied in this regard, and the legal guardian/custodian shall bear full responsibility.

        B)   Cards are issued to Customers with disabilities according to the Bank’s terms and conditions and its internal policy, including the instructions issued by the Central Bank of Jordan in this regard.

4.The Additional Debit Cards of the Customer shall be suspended in the event of a conservatory attachment/seizure on the account as is the case for the Primary Cards.

5.Debit Cards may not be issued to Customers on the prohibited lists, whether the account open with us is a personal, sole proprietorship, company or corporate body account.

6.It is understood by the Customer that the Additional Card has the same benefits, privileges and terms and conditions as the Primary Card does.

7.The Additional Card may be issued linked to a sub-account without such card being linked to the primary account

8.It is understood and agreed that in case the Customer makes any online transactions using his card that he is responsible for these transactions and the Bank shall not be held responsible for any misuse, with the Customers knowledge or without or because of his negligence or electronic piracy or any use that led to any debit on the Customer’s account

9.It is understood by the Customer that he/she/it acknowledges the validity and correctness of the financial and non-financial  transactions executed on any of his/her/its primary and/or its supplementary Cards and shall not have the right to object to them, and he/she/it holds the Bank harmless of any responsibility for such transactions.

10.It is understood by the Customer that the Additional Cards are issued with the same remaining validity period for the Primary Card and/ or as determined by the Bank in this regard.

11.It is understood by the Customer that in the case of cancellation of the Primary Card, the Bank may cancel the Additional Card(s) on the account as may be determined by the Bank

12.It is understood by the Customer that the Bank shall have the right to cancel, suspend or stop any of its additional Cards at its sole discretion and without giving reasons.

13.It is understood by the Customer that the Bank shall have the right to amend the fees and commissions relating to the issuance, renewal or use of the primary and supplementary Card in case it was modified by the issuer such as Mastercard or Visa, and according to the enforced regulations in this regard as issued by the Central Bank of Jordan.  

14.It is understood by the Customer that all terms and conditions of the primary Debit Card shall apply to the Additional Card which shall be seen and approved in advance.

15.Any notice issued through Bank’s approved methods by the Customer of the loss of the Card, or the PIN or the request for stopping the service must be urgent and immediately made after occurrence of the reason for this. Such notice shall state the circumstances under which the loss or theft of the Card or the reason for stopping the service has taken place. The Customer shall be released of any responsibility as of the moment he/she/it has notified the Bank of such incident and the Bank may, without being bound to, accept a verbal notification coming through the Call Center as well as through the Web Site of the Bank by means of entering his/her/its name and password, and the Bank shall bear no responsibility regarding any actions the Security Organs may take in case they have been notified of the incident.

16.The Customer acknowledges that the reports extracted from the ATM system Points of Sale and the outstanding banking systems shall be deemed evidence acceptable to prove that deposits, withdrawals and transactions have taken place, and they shall be the sole reference for proof between the Customer and the Bank.

17.The Customer shall bear any mistake/error that may occur as a result of his/her/its depositing / transferring/repaying/ purchasing any amount in error from his account to the accounts of other people.

18.If there is any discrepancy between the amount that was debited upon the cash withdrawal and the amount actually received by the Customer or if the Customer has not received any amount, or if there is any discrepancy between the amount that was credited upon the cash deposit transaction and the amount actually deposited by the Customer, the Customer must notify the Bank in writing at the next business day at the latest or through the Call Center or through Online Banking, otherwise the Bank shall not be liable to the Customer for any discrepancies, and the inventory conducted by the Bank shall be the only reference in judging the validity of the Customer’s claim of shortage.

19.The data appearing on the ATM screen shall be deemed part of the terms of the transacting, and the Bank’s word for them shall be regarded as an acceptable evidence to prove these terms.

20.It is understood and agreed that in case the Customer makes any online transactions using his card that he is responsible for these transactions and the Bank shall not be held responsible for any misuse, with the Customers knowledge or without or because of his negligence or electronic piracy or any use that led to any debit on the Customer’s account.

21.It is understood to me that the Bank provides the service of passing cards on the ATMs or point of sale without the need to enter the PIN (contactless cards) and for certain amounts the Bank administration reserves the right to determine or amend them at any time, the Customer drops his right to object to these transfers and once Submitting the card to perform the operation, the Customer is considered to be relinquishing the setting of the PIN, and this is deemed his agreement to the operation.

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