Terms and conditions of opening the initial account:
Effective as of: July 04, 2021, 10:00:00 AM
- ACCEPTANCE OF TERMS:
Welcome! Jordan Ahli Bank(hereafter referred to as the “Bank”, “Ahli Bank”, “we”, “us”, or “our” provides its services and products for opening an initial bank account service (the “Service”), to you through the Bank’s application(s) (the “Application”) and/or through its website(s) (“firstname.lastname@example.org”) or through other reliable electronic or digital methods subject to the following special terms and conditions of use of the Service which supplements the Bank’s general account opening Terms and Conditions of the Bank (the “Terms”), which may be updated by the Bank from time to time and with notice or by obtaining your consent as the case may be. In all cases, you must review these Terms on a regular basis, in which you agree that posting or serving or using or revising the Terms, shall be considered as sufficient notice to you of any and all amendments made thereto. By using the Service, you acknowledge your acceptance to these Terms of Service. The continued use of the Service after any amendments shall constitute your consent to such Service. The access and continued use of the Service and completion of the same through the Application, Website, or through any reliable electronic or digital methods and signing and/or clicking on the “I agree” constitutes a binding and conclusive acceptance and agreement by yourself of all such Terms contained herein and the Bank’s general account opening Terms and Conditions. If at any time you do not accept the Terms, then upon clicking on “I do not agree” the Service will immediately cease the right to use the Service of the Bank is personal to you only and is not transferable to any other person or entity whatsoever or disclose the same. The Bank has the right to refuse or withdraw Service to any user that refuses to abide by the Terms herein or does not complete the final opening of an account as detailed below or abuses their rights related to the Service.
- OUR SERVICE:
These Terms of opening initial account Service apply to all customers and users of our Application, Website or any reliable electronic or digital methods for the Service provided including but not limited to subscribers of the trustee/guardian and legal guardian of minors (who are under age of ) as well as any other user who desires to benefit from our Service (“User” or “you”).
- INFORMATION AND INITIAL ACCOUNT OPENING KYC:
You acknowledge that you are responsible for any information you may provide to open the initial account and complete the required for the opening the account in full at the branch or digital boarding branch and the Bank will neither be held responsible to verify nor for the accuracy, completeness, appropriateness, or legality of files, and/or originality of any such information. All field(s) in the online application form are mandatory (except where specified otherwise). If any field is left blank, or is filled with incorrect or incomplete data, the online application form shall be considered as incomplete and will be rejected by the Bank. You undertake, agree and confirm that any and all information/details/ data/ form/documents provided by you at each and every stage of the account opening up until the completion account opening process in full shall be accurate, up to date, genuine, true and correct in every manner whatsoever You agree and understand that online initial account opening up until the completion of the account opening process in full are subject to the completion of ‘the know your customer requirements(whether provided in person as a hard copy or software through electronic methods) as the case may be (“KYC”) in which you agree to provide as per the authenticated manner whether digital or else considered by the Bank, and the Bank reserves its right to require you to serve additional documents or information or visit the branch wherever required. It is understood that there is certain additional information that might be required to be provided by our users electronically or through any digital manner through Ahli Bank that may contain links to third party websites that are not owned or controlled by us in respect of “know your client” and others. We have no control over, and assume no responsibility for, the content, privacy policies, and practices of any third party. In addition, Ahli Bank cannot control the content communicated by the entities that you may subscribe to. By using the Service and/or the Application, website, or any other reliable electronic or digital methods taking into consideration to all procedures that must be taken pursuant to the relevant laws you expressly acknowledge and agree that Ahli Bank shall not be responsible for any damages, claims or other liability arising from or related to your use of any third-party users and acknowledges and agrees that the Service is provided “as is” and that the Bank assumes no responsibility for the timelines, deletion, miss delivery or failure to store any communications or personalization settings. It might be required to provide a special user name and password number given by the Bank only for the purpose of sharing with the Bank or its agent who shall be responsible for completing the KYC (sent on mobile number registered with the Bank) as part of the initial account opening, to facilitate extraction, reliance and verification of your provided data live and stored through an authenticated system accepted by and subject to the applicable laws. The Bank shall use its reasonable efforts to check the identity of the User, however, you acknowledge that the Bank does not conduct full reference checks of the Users unless the submission of all the required information and the account opening procedures and requirements are fulfilled and completed in full physically at the branch. Accordingly, you have Ten days only to complete the opening of the account in full and deposit up to ten thousand JDs through ATM, over the counter at the branch/digital onboarding branch or wire transfer and such statement is sent by e-mail accredited by the Bank in compliance with the Central Bank instructions. Otherwise, notes will be automatically set stating “post no debit post not credit on (debit/credit) until completion of the account. Opening an initial account can either be through call center or through electronic channels or digital onboarding branch, subject to the requirements of KYC, the Terms and limited to current or savings accounts. The Customer agrees and understands that upon completion of KYC verification in compliance with the relevant laws, and customer due diligence as the Bank may deem fit, the account will be opened. Obtaining any missing documents can be through the authenticated digital ways, visiting the branch or having a designated person from the Bank visiting you or any other manner. However, you may receive your debit card through visiting a branch or having an agent visiting you. The account shall be considered dormant in the event of no movement to the account (no withdrawal from/ deposit into), and within the periods specified below from the date of the last withdrawal/ deposit.
- Six months for current accounts.
- Two years for saving accounts.
- Three years for term deposit and notice accounts.
The periods stated above are subject to modification by the Bank in case of any new regulations issued by Central Bank of Jordan.
By affixing your E-signature on the Online Application Form, and clicking on “I AGREE” you will be deemed to have accorded your written consent on the application form, authorizations, declarations and undertakings mentioned therein, including Anti Money Laundering Law, relevant regulations, other Central Bank regulations, applicable laws, these Terms, and the general accounts opening terms and conditions of Ahli Bank. You agree and understand that the same account information, authorized signature and correspondence address of your existing account(s) or provided upon opening the account to benefit from the Service through the online application form will apply for the new account you requested to open using this service and shall be considered upon clicking the “I AGREE” icon.
- ADDITIONAL TERMS:
In the event you win a prize, receiving it shall be conditional to completing the account opening. In the event the customer (winner of the prize) not claiming the prize within nine months from the date the announcement was made the prize shall be cancelled and the winner shall not have the right to claim it to claim the value thereof from the Bank You can and in the event that you are a complete full customer for the Bank to register online to the Service by using the debit for the personal Services for your current or saving account only. We recommend that you do not access from public networks and remember to log out from your account by clicking the ‘Logout’ tab at the (upper) of the page. As a general rule, you are strictly prohibited from dealing with crypto currencies in any form that are banned by the Central Bank of Jordan, or to exchange the same for any other currency using their accounts at Ahli Bank or perform any transactions using these currencies, including making or receiving transfers with the objective of purchasing or selling these crypto currencies. If a client breaches this policy, the Bank reserves the right to terminate the account associated with the client immediately with no prior notification.
Your privacy and security are very important to us as we treat your personal information as private and confidential. We are dedicated to protecting your privacy and providing you with the highest level of security and we take appropriate measures to keep your personal information that we hold about you secure and ensure that it is protected from loss, unauthorized access, misuse, modification, or disclosure. To maintain protecting your personal information, we recommend the following:
- Check your account balance and bank statements regularly and notify the branch of any discrepancies promptly.
- Contact us immediately if you believe someone else may have access to your password, user name, or other confidential information and you shall be liable for any harm until the date of informing the Bank.
Accessing our Application, Website, or through other reliable electronic or digital methods free of charge. However, you acknowledge that we may charge or impose subscription fees for all or part of the Services in addition to other costs and expense including but not limited to the account dormancy fee added after 6 months for current accounts and 2 years for saving account
- INTELLECTUAL PROPERTY RIGHTS:
You acknowledge that, we own the copyrights and all other intellectual property rights in our Application, Website, and other online or offline platform including the design of Ahli Application and Ahli Bank and protected by the applicable copyright laws and treaties around the world. As stated above, the Service is provided to you as is for your information and personal use only. Ahli Bank reserves all rights not expressly granted in and to the Service.
The Bank grants you a limited, revocable, non- sub licensable, non-transferable and non-exclusive right to access and use the Service subject to your eligibility and continued compliance with these Terms; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Service. You agree not to modify the Service in any manner or form, or to use modified versions of the Service, including (without limitation) for the purpose of obtaining unauthorized access to the Service.
- DISCLAIMERS OF WARRANTIES:
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE FREE WILL THE SERVICE IS PROVIDED ON AS AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE TERMS HEREIN OR REQUIRED BY APPLICABLE LAW. AHLI BANK EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, REGARDING ANY MATTER, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, AND NON-INFRINGEMENT, ANY CONTENT ON THE SERVICE, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING. THE BANK MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURED, OR ERROR-FREE; OR THE SERVER AVAILABLE WILL BE VIRUS-FREE (iii) THAT INFORMATION ON THE SERVER WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, AND RELIABLE OR OTHERWISE COMPLETE OR THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE BANK OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE APPLICATION/WEBSITE OR THROUGH ANY RELIABLE ELECTRONIC OR DIGITAL METHODS OR ANY FEATURE OR PART THEREOF AT ANY TIME. IF YOU ARE IN BREACH OF TERMS, OR DISCLOSED THE ACCOUNT NUMBER, ACCOUNT NAME AND PASSWORD AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE/COMPUTER DEVICE OR SYSTEM OR ACCOUNT OR YOUR MONEY.
Notices to you may be made via either email or regular mail. The Bank may also provide notices of changes to the Terms or Service or updating the Service. Our electronic mailing address is email@example.com.
- GENERAL PROVISIONS:
the Terms in addition to the general opening account terms and conditions constitute the entire agreement between you and the Bank and governs your use of the Service unless there is another account opening agreement in the branch which shall be read with these Terms as one. We and you shall use our best efforts to resolve any disputes amicably. These Terms shall be governed by the Jordanian Laws including the Electronic Transactions Law No. (15), 2015 as amended and the Transfer and E-Payment Regulation No. 111, 2017. Further, and in case any dispute concerning this website shall arise, then it shall be submitted to the Jordanian Courts located in Amman while in case any of the terms and conditions shall be invalid or unenforceable, then the same shall be of no impact as for the enforceability of the remaining terms and conditions that shall remain applicable. All the terms that were not expressly stated shall apply on the Service and account opening. In the event of any inconstancy with these Terms and any other terms or conditions, then the Terms shall prevail I the undersigned, hereby acknowledge that by clicking the “I agree icon” and/or signing electronically or wet signature that I have reviewed the terms and conditions of opening accounts, Ahli Bank Terms, understood its content, our review thereof was prior to clicking the icon and/or signing thereon, and that I was given the chance to read these Terms and the terms and conditions of Ahli Bank and to precisely and realistically observe the same.
- CONTACT US:
To contact us, please email us at [firstname.lastname@example.org