Kiya.ai expands footprint in Middle East region, enables Jordan Ahli Bank with its loan origination system and CRM solutions

Kiya.ai, a prominent digital solutions provider, has announced its plans to expand its presence in the Middle East region by enabling Jordan Ahli Bank, one of the leading banking institutions in the Kingdom, with its loan origination system (LOS) and dedicated add-on Customer Relationship Management (CRM) solution for wholesale banking customers.


Kiya. Ai’s LOS services will streamline Jordan Ahli Bank’s loan origination process and reduce the turnaround time, resulting in a faster and more efficient loan processing system. Meanwhile, the tailored CRM solutions will help Jordan Ahli Bank leverage a 360-degree view of every customer, delivering more personalized customer experiences.


Dr. Ahmad Al-Hussein, General Manager & CEO of Jordan Ahli Bank, said, “We look forward to leveraging Kiya.ai’s expertise to enhance our lending and overall banking services. Kiya.ai’s Loan Origination solution features include customizable workflows, automatic document generation, real-time data analytics, and compliance management tools, all of which improve accuracy, eliminate errors, and increase productivity. We are confident that this strategic partnership with Kiya.ai will enable us to achieve our goal of delivering an exceptional banking experience to our customers.”

Kiya.ai MD & CEO Rajesh Mirjankar said, “We are excited to enable Jordan Ahli Bank with our innovative CRM and loan origination solutions, bringing intelligent automation and business process improvements to their lending process. Our solution integrates seamlessly with other systems and software, allowing for a smooth and efficient end-to-end process, helping the bank to provide faster and more efficient services to their customers. With this offering, we aim to expand our existing footprint at over 100 banks in the MEA region and provide digital transformation to many more customers.”

About Jordan Ahli Bank

Jordan Ahli Bank is a leading financial institution with a rich national heritage and identity, committed to promoting shared prosperity and sustainable economic development in Jordan. It provides innovative banking products and exceptional, high-quality services to meet diverse banking needs and requirements. With a wide array of specialized products and services, the bank delivers added value and efficiency while ensuring the highest levels of customer care and satisfaction.

About Kiya.ai

Kiya.ai is one of the most innovative digital solutions providers serving financial institutions and governments globally. They are known for their deep domain expertise in Financial Services, Core Banking, Digital Payments, Governance, Risk, and Compliance solutions. Along with its market-ready processes, which help clients traverse their digital transformation journey and create sustainable value for the community. Kiya.ai is headquartered in Mumbai. Kiya.ai helps businesses transform through its advanced digital solutions and new-age technologies such as metaverse, multi-experience & omnichannel banking, artificial intelligence, intelligent automation, and data analytics. Kiya.ai has 12 global offices and serves 500+ enterprises in 56 countries across South-East Asia, Africa, the Middle East, Europe, and North America. Kiya.ai is ISO 9001 and ISO 27001 certified and is assessed at CMMI Level 5 v2.0.

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